I still can't quite wrap my head around it. Week 17 we go into Cleveland with our backup QB, minus our two best players on defense, with nothing to play for against a team fighting for their playoffs lives and we play a competitive game and almost win it. Then the very next week against the very same team in a "one and done" situation we are at basically full strength at home and we totally **** the bed in an embarrassing loss. Thats complacency. Thats mailing it in. Thats a lack of pride that starts at the top and is endemic in the organization. Changes have to be made and ownership needs to be held accountable to make them.